Introduction
NovaX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trading intelligence platform.
By using NovaX, you agree to the collection and use of information in accordance with this policy. We do not sell your personal data to third parties.
Information We Collect
Information You Provide
- Account Information: Email address, username, and wallet addresses when you create an account
- Profile Data: Trading preferences, risk tolerance settings, and strategy configurations
- Communication: Messages, feedback, and support requests you send to us
Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, and session duration
- Technical Data: IP address, browser type, device information, and operating system
- Performance Data: Platform performance metrics and error logs
Blockchain Data
- Public Blockchain Data: We analyze publicly available blockchain data for market intelligence
- No Private Keys: We never collect, store, or have access to your private keys
- Wallet Analysis: We may analyze wallet patterns and transaction data for market insights
How We Use Your Information
- Provide Services: Deliver our AI trading intelligence platform and features
- Improve Platform: Analyze usage patterns to enhance user experience and performance
- Security: Protect against fraud, abuse, and unauthorized access
- Communication: Send important updates, security alerts, and support responses
- Compliance: Meet legal obligations and regulatory requirements
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication measures
- Regular Audits: Security assessments and vulnerability testing
- Incident Response: Procedures for handling security incidents
Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
Data Retention
We retain your personal data only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
When we no longer need your data, we securely delete or anonymize it.
International Data Transfers
NovaX operates globally and may transfer your data to countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our platform
Your continued use of NovaX after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@novax.xyz
- Support: support@novax.xyz
We will respond to your inquiry within 30 days.